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Google thinks you have malware?

Posted on 27 July 2011 | 10:24 am — 

Some of you may have seen the following message displayed above any recent searches on Google ->

This is because Google has taken it upon themselves to identify a known strain of malware (virus) that has been spreading across the internet. If you see this message displayed as it is shown above, and only exactly as shown above, be afraid, be very afraid!

You should immediately update your anti-virus and run a full system scan, then proceed back to Google and perform the same search to see if they detect it again. However often this may not be good enough. In many situations you should strongly consider running a secondary scan from another product, because while you may remove this particular virus that Google has detected, there may be others which your current anti-virus fails to recognize. After all, you did get infected somehow right? Your best bet is to head on over to and download their latest version. Most of these infections slip into your system from out of date software, so try to keep your programs up to date, especially software such as Java and Flash. Those can be downloaded at &

You should also strongly consider changing your passwords and login info to any important websites you visit. Many viruses filter traffic in an attempt to log and capture everything you do online. While there are millions of people for the attackers to sift through, you could end up being the person who’s identity they try to steal. Once you feel confident your system is clean, you should strongly consider changing passwords to such things as your email accounts, facebook page, and especially any financial institutions such as your bank, PayPal, eBay, etc. Basically anything that is important to you that you have been doing while infected.

Finally, in a twist of irony it is often through fake warning messages meant to look like the above in which you get infected in the first place. Ordinarily if you see such a message you should take it with a high degree of skepticism. However this is a very rare occasion where the message is actually legitimate, but remember; it must look exactly as shown above. If you get any other such virus warnings from products you know you don’t have installed, try to close your web browser immediately, even pull the power from your computer if you have to, just to get away from it. Then proceed with the virus removal techniques described above.

The internet is such a fun place isn’t it? If you’re still having any difficulty or concerns that you are still infected, please drop by the Addlestone library Monday – Friday from 8 AM to 4 PM  and come see us at the Student Computing Center, we’ll take a look at your laptop and try to fix it ourselves or point you in the right direction if it’s something that we can’t fix.

Cmail launches for enrolled Students

Posted on 29 March 2011 | 8:46 am — 

We are excited to announce the launch of Google Apps for our students, including “CMail”.   This is the replacement system for Edisto email. All students will have the opportunity to be connected on a common system that integrates e-mail, chat, calendar, documents and other multimedia tools. Cmail — as we have named our customized version of Google’s email service — will offer every student an email address “” that features increased email storage, better spam filtering and powerful search capabilities. A group of SGA members have been pilot testing this system since January.

“This switch will provide a dramatic improvement in the quality of communication and collaboration services for students,” says Bob Cape, the College of Charleston’s Senior Vice President and Chief Information Officer. “Plus, this service is free. So we are able to avoid the expense of maintaining the existing Edisto application, which translates into meaningful savings for the College.”

Google Apps for Education allows schools to give Google’s communication and collaboration applications to their entire education community for free. Students will have access to all applications, and later this year faculty and staff may elect access to all applications except Gmail. All services are hosted by Google and are available to users via any internet-connected computer or mobile device. Google Apps for Education includes the following services:

●     Gmail – provides 7 gigabytes of email storage, highly effective spam filtering and powerful search with integrated voice and video chat

●     Google Calendar – allows easy coordination of work or class schedules, meetings and events online

●     Google Video – offers online video private to a school’s domain

●     Google Docs – allows users to create and collaborate on documents, spreadsheets, presentations, forms, and drawings in real-time as well as upload and share any file type

●     Google Sites – gives users the ability to develop and customize rich websites and embed Google Docs, Google Calendars, videos, and other media — all without requiring any technical expertise

●     Google Groups – offers the ability to create mailing lists and discussion forums allowing students and teachers to easily and efficiently sharing documents, calendars, sites, and media with specific groups

To claim your Cmail account, you should log into MyCharleston, click on the Academic Services tab, locate the Google Apps Account Request channel and follow the instructions. The new account will be created once you have agreed to the terms of service. Your Edisto account will be migrated to your new Cmail account, and incoming mail will automatically be forwarded. You will be able to access your Edisto account for 15 days after submitting your Google Apps Account Request. You should avoid sending messages from your Edisto account after you sign-up, as mail will only be migrated once. Once the mailbox expires, you will not be able to login to Webmail, but your address will continue to forward to CMail.

The Google account password is separate from your Active Directory password (used for MyCharleston).  We expect to implement a single-sign-on and/or password synchronization process in the next few months.  We encourage you to use the same password for Google that you use for MyCharleston.

More information is available at the Frequently Asked Questions section on the College of Charleston Cmail website, For additional questions, please call the IT Helpdesk at 843.953.3375.

College to Implement Google Apps for Education

Posted on 19 November 2010 | 11:10 am — 

College of Charleston students and alumni will soon begin using the Google Apps for Education suite, which includes Gmail, Google Calendar, Google Talk, Google Docs and Google Sites. This new system will give all students a much-needed increase in the amount of online storage space and will also be a substantial cost savings to the College.

“This switch will provide a dramatic improvement in the quality of communication services for students,” says Bob Cape, senior vice president and chief information officer for the College of Charleston. “After evaluating our options, we have signed a contract with a well-known and highly regarded provider with whom the future is bright, as Google continues to evolve their offerings. Plus, this is a free service for the College, so we are able to avoid the expense of sustaining the Edisto application, which translates to meaningful savings.”

The transition from the current Edisto servers to the Google Apps system will begin in early 2011 and will be implemented in phases. The first phase will be a pilot program with about 100 current students. When new students for fall 2011 make their deposit to attend the College, they will be prompted to agree to Google’s terms and conditions and will be given their College Google account. Returning students will agree to the terms and conditions when they register for either summer or fall 2011 courses. Current students will have a reasonable amount of time to transfer their e-mails from their Edisto account to their new Gmail account. Student e-mail addresses will be

Alumni of the College of Charleston will also be given the Google Apps for Education Suite; however, unlike current students, Google ads will be displayed in their inbox. After graduation, all student accounts will transition to alumni accounts, thus allowing students to keep e-mails and more easily stay in touch with friends and faculty from their time at the College. Alumni Google e-mail addresses will be Faculty and staff members will be offered accounts for Google Apps, but not Gmail. This will facilitate more interaction between professors and students through chat and the ability to share documents. A timetable has not been set for the implementation of alumni and faculty and staff accounts.

“Improving online communication is something our students have been very passionate about, and we are glad to meet their requests and expectations,” says Andrew Bergstrom, director of web strategies for the College of Charleston. “Students will now have access to 7GB of storage in their inbox, which will greatly increase storage space and give them the ability to send and receive larger attachments. Google’s global network of data centers gives users a very high availability of services.”

Benefits of Google Apps for Education include integrated calendar and e-mail, instant mail search, instant messaging visible when reading e-mail, organizational tools (labels, incoming mail filters, message starring), mobile device access, Google docs and spreadsheets, keyboard shortcuts and quick contacts to get through e-mail faster, address completion when sending mail. Google’s powerful search technology can also be used for e-mail and e-mail from several accounts can be brought into one Inbox. Users may apply filter rules to tag mail with labels and take action immediately, as well as use Google Themes to personalize their page.

The College of Charleston joins thousands of universities globally in implementing the Google Apps for Education suite.

“The only downside for students is that ‘I didn’t get your e-mail’ will no longer be an excuse in classes,” Bergstrom says.

Course Evaluation reminder

Posted on 15 November 2010 | 7:30 am — 

Don’t forget to fill out your course evaluations for this semester.  You can do so by logging into MyCharleston, or by going to

Log in using your MyCharleston username/password and give us feedback about your courses.

Addlestone Library Survey 2010

Posted on 10 November 2010 | 8:00 am — 

The Addlestone library is currently conducting its annual user survey. Please let us know what you think about the library and its services by completing this brief survey.  Your feedback will help us shape the future of the library and its service to the college community.

Thank you in advance for your assistance.

Work-around for printing issues

Posted on 9 November 2010 | 10:36 am — 

There is currently a work-around in place for printing in the Addlestone Library. Free versions of all of the printers have been added temporarily. When you go to print, instead of choosing the “Single Sided Copy”, look farther up the list for a free version of each printer. You will not be prompted to enter any information; your document will print out immediately at the printer you sent it to.

Please be courteous to other patrons when retrieving your documents from the printer and do not leave a mess behind.

Printing problem in the Addlestone Library

Posted on 8 November 2010 | 3:20 pm — 

Currently there is a problem with the LPTOne printing system which is preventing students from printing to the planet printers.

At this time, the only printing available is through the public printer. The public printer can be accessed from all of the computers within the lab. When printing, click on the default printer “Single Sided Print” and then choose the “Public Printer” as your option. The public printer costs $.10/page, and accepts cash and coins only. The public printer is located near the Mercury printer, between the computers and book rack on the reference desk side of the library.

We are currently working on getting LPTOne back up and working.

Facebook Security Information

Posted on 15 October 2010 | 8:00 am — 

Many students don’t think about this, but if you signed up for facebook using your edisto account, it’s a good idea to link a second email address to your facebook account.  when you leave the college, your edisto account is deleted, which means that if you forget your facebook password, there is no way to reset it since they will only send an email to your address on file, which you will no longer have access to.

If you go to the ‘Update your Security Information‘ page on facebook, you can add another email address, mobile phone, and a security question to your account so if you do get locked out of facebook, you have a way to get back in.

Facebook announces new security features

Posted on 13 October 2010 | 9:07 am — 

Facebook has announced several new security features for users of their service.

First, they are implementing one time passwords.  Soon you will be able to text ‘otp’ to 32665 on your cell phone and they will text you back with a one time password that will be good to access your account for 20 minutes.  This is great benefit for people who are using a computer they don’t trust to keep their normal password safe.  To use this feature, you’ll need to add your cell phone to your account information on facebook.

Second, facebook is adding the ability to see what devices are logging into your account.  Under the ‘Account Security‘ section of your ‘Account Settings‘ page, you’ll be able to see what computers have recently logged into your account.  This way if you think someone else knows your password, you can check to see if a different computer is logging into your account.  also, if you only use the same computer to check facebook, you can set facebook to notify you via SMS or email if a new device logs into your account.

A full explanation of these new features is available on the facebook blog.

Want to check your email on your phone?

Posted on 2 September 2010 | 9:05 am — 

Have you wanted to use something other than webmail to get to your edisto email?  Instructions regarding the name of the mail server, what port to use, and instructions for some common clients are all available on the Student Computing Support blog at